Welcome to our Online Store!

We are an online store featuring items inspired by Key West. We want to provide you with unique quality items that remind you of your time in Key West.

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FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions –

Are you really donating a portion of your sales to help rebuild after Hurricane Irma?
Yes, we are donating 50% of our net proceeds from all sales to the rebuilding efforts in the Keys.  Order today and show your support!!

What is Key West Artist Market?
We are an online market place for Key West artists and those inspired by Key West.

How can I track my order and its delivery?
We will provide a tracking number after your purchase has been shipped.

When can I expect delivery?
Delivery times vary, but most items will ship through USPS and delivery will depend upon your location and if shipped Priority or First Class mail.

Can I cancel an order?
You cannot change or cancel any orders after the sale on Key West Artist Market is complete; however, orders may be cancelled and payments refunded. Should you cancel prior to shipping, then the full amount will be refunded. Should you wish to receive a refund once the item is received, we will work with you and the artist to provide the best resolution to the situation. We get it, sometimes an item isn’t what you thought, so we will work with you and the artist to provide you either a replacement or a refund.

What if I receive the wrong product or my product is damaged?
If the product that you received is not the same or better than the one you ordered, send us and email at info@keywestartistmarket.com right away. We will work with you and the artist to fix the situation.

Who do I contact for any other issues with an order?
If you have issues with an order send us an email at info@keywestartistmarket.com right away.

How can I sell my stuff on Key West Artist Market?
If you are an artist in Key West, or inspired by Key West, and are interested in selling through our site, email us at info@keywestartistmarket.com.

How much will I have to pay in shipping charges?
All items are priced to include shipping charges. The only other charge is a small processing and handling fee, which will be assessed at check out.

How can I contact you?
You can send an email to info@keywestartistmarket.com or call us at (855)-727-4673.

 

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